Ashok Parekh & Co Chartered Accountants seek to provide the best possible accountancy service to its customers by providing the best possible range of products and services.
Our commitment in respect of personal information is to abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law.
When we refer to personal information we mean information from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.
Why we collect your personal information.
We collect and receive personal information from our customers in order to conduct our business, booking appointments, keeping the client informed of new articles, videos, podcasts and products.
How do we collect your personal information?
Where reasonable and practical we will collect your personal information only directly from you. At face to face consultation, via email, via a phone conversation, via mail or via our website.
To whom will we disclose your personal information?
Where possible, we will inform you, at or before the time of collecting your personal information, the types of organizations that we intend to disclose your personal information to. Prior to disclosing any of your personal information to another organization, we will take all reasonable steps to satisfy ourselves that:
(a) the organization has a commitment to protecting your personal information at least equal to our commitment; and
(b) you have consented to us doing so.
Sometimes we are required or authorized by law to disclose your personal information. Circumstances in which we may disclose your personal information would be to a Court or Tribunal in response to a request or in response to a subpoena or to the Australian Taxation Office.
From time to time we may use your personal information to provide you with current information about related or special offers you may find of interest, changes to our organization, or new products or services being offered by us or any company we are associated with. If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting our office by telephoning 08 6168 2448, by writing to us at PO Box 846 Mandurah 6210 or emailing us at firstname.lastname@example.org. There is no charge for removing your name and address from our database.
Updating your personal information.
It is important to our relationship that the personal information we hold about you is accurate and up to date. During the course of our relationship with you, we will ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us. We will generally rely on you to assist us in informing us if the information we hold about you is inaccurate or incomplete.
Access to your personal information.
We will provide you with access to your personal information we hold about you. You may request access to any of the personal information we hold about you at any time. To access personal information that we hold about you use the contact details specified above. We may charge a fee for our costs in retrieving and supplying the information to you.
Denied access to personal information.
There may be situations where we are not required to provide you with access to your personal information. For example, such a situation would be information relating to an existing or anticipated legal proceeding with you, or if your request is vexatious. An explanation will be provided to you if we deny you access to your personal information we hold.
Business without identifying you.
In most circumstances it will be necessary for us to identify you in order to successfully do business with you, however, where, it is lawful and practicable to do so, we will offer you the opportunity of doing business with us, without providing us with personal information. Such a situation would be where you make general inquiries about accountancy.
Where sensitive information is collected, stored, used or transferred about you, we will only use this information if you have consented or in the exercise or defense of a legal claim. Sensitive information is information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional association or trade unions, sexual preferences, criminal record, or health.
How safe and secure is your personal information that we hold?
We will take reasonable steps to protect your personal information by storing it in a secure environment, and when the information is no longer needed for any purpose for which the information may be used or disclosed, it will be destroyed or permanently de-identified. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorized access, modification or disclosure.
You may request further information about the way we manage your personal information by contacting:
Ashok Parekh & Co Chartered Accountants
PO Box 846
Mandurah WA 6210
08 6168 2448